Simply fill in our online contact form and we'll get back to you as soon as we can. Alternatively, give us a call on 01432 355046 or email enquiries@tailormadedesigns.co.uk (please include plenty of information to allow us to answer your enquiry quickly and accurately).

Our average lead time is around 5-10 working days, but we can accommodate urgent requests.

We deliver primarily to England & Wales but can accommodate further in certain circumstances. Please get in touch if you're outside these zones.

We specialise in the design and production of Roof Trusses, Attic Trusses, Posi-Joists and Glulam Beams/Purlins. We're also able to supply loose rafter timber and all associated truss clips and hangers. You can shop a selection of our products here.

We're always happy for you to visit our offices and manufacturing facilities. We're open between 8am and 4:30pm Monday to Friday. Ring the bell on the front door and we'll come down and see you.

95% of our timber is sourced from Vida, a Swedish company that is heavily-focused on sustainability and ethical practices. For every tree felled, two more are planted, and all forests are managed to eliminate deforestation.

No—any form of modification to our products may impact their structural integrity; this includes cutting, drilling, notching, etc. Please contact us before making any changes to your product and we will be able to advise.

Generally we recommend having your products delivered for the day of installation, or as near as possible. However, if kept off the floor and sheltered from the elements, they can be kept on-site for around two weeks to a month.

It's the customer's responsibility to unload their manufactured products—this includes arranging any required mechanical lifting equipment.

All custom roof trusses and posi joists are non-returnable and non-refundable unless they are faulty. If an item is defective, damaged, or incorrect, please contact us immediately so we can assess the issue and provide a refund if necessary.

We're open from 8am until 4:30pm, Monday to Friday.

No, you do not need a structural engineer. We will design the roof truss and provide you with the necessary structural calculations for building control.

No, our designs are free of charge. Please send over any drawings or details you may have and we'll get back to you with an estimate.

No, we don't install our products.